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Privacy Policy

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Effective Date: 02/05/2025

At Via Italia Woodfired Pizza Co., your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, make an inquiry, or book our catering services.

1. Information We Collect

We may collect the following information when you use our website or services:

• Name, email address, and phone number

• Event details (date, location, type of event)

• Payment details (processed securely through trusted third-party platforms)

• Any messages or inquiries you send us

2. How We Use Your Information

We use your information to:

• Respond to your inquiries and provide quotes

• Process bookings and deliver services

• Send confirmations, updates, or important service-related messages

• Improve our services and customer experience

• Send promotional offers (only with your consent)

3. How We Protect Your Information

We take reasonable and appropriate security measures to:

• Keep your personal data safe from unauthorised access, misuse, or disclosure

• Limit access to your data only to team members who need it to serve you

• Use secure third-party platforms for online payments and form submissions

4. Sharing Your Information

We do not sell or rent your information. We only share your data:

• With trusted service providers to process bookings or payments

• When required by law or legal obligation

5. Cookies and Website Analytics

Our website may use cookies or analytics tools to improve functionality and understand user behaviour. These tools may collect non-identifiable data like IP address, browser type, or page visits. You can control cookie settings through your browser.

6. Your Rights

You have the right to:

• Access or request a copy of your personal data

• Ask us to correct or delete your information

• Withdraw consent for marketing at any time

To make any of these requests, email us at: viaitaliawoodfiredpizzaco@hotmail.com

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